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311 - Customer Service
For any non-emergency, city service
Click Here to visit the 311 website.  

311 or 614-645-3111
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Department of Public Utilities - Customer Service
Representatives answer calls Monday - Friday, 7:00 Am to 6:00 PM


Email the Customer Service Center

614-645-8270

Fax: 645-0222

 
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Department of Public Utilities
Emergency Contacts (Available 24/7)
For sewer backups, overflow, collapsed or blocked sewer, missing manhole lid or street flooding 614-645-7102
To report water leaking in the street or knocked over/leaking fire hydrants 614-645-7788
To report Power or Street Light Outages 614-645-7627
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Administrative Offices:
 
Division of Power and Water
Richard Westerfield, P.E., PhD, Administrator
910 Dublin Road
Columbus, OH 43215
(614) 645-7020
 
Division of Sewerage and Drainage
Dax J. Blake, P.E., Administrator.
1250 Fairwood Avenue
Columbus, OH 43206
(614) 645-7175
   
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