Customer Service (614) 645-7360 (Representatives answer calls from 7:00 AM to 6:00 PM.)

After-Hours Emergency Phone Number is (614) 645-7627.

Payment Locations More options coming in December 2009
Offices	Addresses	After Hours Depository Locations	Office Hours
City Treasurer's Office - City Hall	90 W. Broad Street Get a Map!	Southeast Entrance to City Hall	8:00 A.M. - 4:30 P.M.
Columbus Utilities Complex	910 Dublin Road Get a Map!	Front side of Drive-thru Building	8:00 A.M. - 5:00 P.M.

IMPORTANT NOTICES:
Easy Pay	Ask about our monthly budget billing program.
Power Pay	Pay your bills through automatic withdrawal.
Service Questions	Questions regarding your service, please call 645-7360.
Moving?	Are you moving?  Please call 645-7360 to discontinue your service so you will not be responsible for electricity used after moving.
Discounts	If you are age 60 or over and receive less than 150% of the current poverty level in yearly income, you may make application for a ten percent Senior Citizen's Discount.
Life Support	If you have an electrically operated life support system in your home, please call 645-7360.
Turn On Policy	All turn-ons are scheduled.  24 hours notice is required for all turn-ons. This includes all delinquent accounts which have been paid and new contracts.
Disconnect Information	In the event that service is disconnected: A reconnection charge will be required. Service will be reconnected the next regular working day after payment is acknowledged. Tampering is illegal and subject to prosecution!
Employee ID	Should you be contacted by anyone who represents themselves to be our employee, you should ask them to provide their employee ID.
Safe Lighting	You can help us keep Columbus well lighted and safe!  If you notice a street light that is not working, please call 645-7627.
Electrical Safety	For electrical safety information, please call 645-7038.