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PLEASE NOTE: STREET FLOODING OR SEWER BACKUPS MUST BE REPORTED TO THE 24-HOUR SEWER MAINTENANCE OPERATIONS CENTER BY CALLING 311 OR 645-3111 IMMEDIATELY. The questionnaire is used for long-range capital improvement project consideration only and is not used for determining eligibility for the Project Dry Basement program.

1. 

Name
E-mail
Address
City & Zip Code
Home Phone
Work Phone
 

2.    How long have you lived at this address? (years)

3.    Check any problems you have observed:

a.

Street flooding.  Name the street(s) and the nearest intersection or address:
 
b. Yard flooding.
 c. Water backing up through a basement floor drain.
 d. Water coming in the structure other ways, such as through the wall or window.
  e. Steambank erosion.
 f. Other - please describe:

4.   Describe the location affected by these problems.  Attach a sketch or additional information if it may be helpful.

5.    Describe the problem in detail, including the date. Attach photos if available. 

6.    If the problem is street flooding:            Date of last occurrence:
        a.     How deep does the water get during each occurrence? ft.
        b.     How long does the problem last during each occurrence? days
        c.     How often does this problem occur in a typical year?
        d.     How long has this problem existed, to your knowledge? (choose one)
               
        e.      Does the problem result in any damage?   Describe:

7.    If the problem is yard flooding:            Date of last occurrence:
        a.   How deep does the water get during each occurrence?   ft.

b.

How many of the neighboring properties are you aware of that are also affected by this problem?  

 c.

How often does this problem occur in a typical year? 

d.

How long has this problem existed, to your knowledge? (choose one)

e.

Describe the problem:   

Flowing water that occurs during a storm, which is usually gone within day(s) after the rain.

Pockets of standing water or soggy yard due to yard grading.  Problem usually gone day(s) after the rain.

Yard flooding due to a stream or ditch.

Other - please describe:

f. 

Does the problem result in any damage?  Describe:


8. If your property has had basement or interior flooding:  Date of last occurrence?
a.  Describe the appearance of the water:
 Clear with minimal odor
Muddy with minimal odor
Muddy with strong sewer odor
Other - please describe:

    b.

How deep was the water when the problem occurred? ft.
c. How long does the flooding last during each occurrence? days
 d. How many of the neighboring properties are you aware have the same problem? 
 e. Describe how the water entered the basement or lower level:
Floor Drains
Toilet or sink
Cracks in the floor/walls
Windows/doors
  Don't know
 f. How often does this problem occur in a typical year? 
g. How long has this problem existed, to your knowledge?
 h. Do you consider the problem to be:  Severe or   Nuisance
  i. Does the problem result in damage?  Describe:       
 

9.  If the problem is streambank erosion:

a. 

Does the erosion appear to be endangering any structures:   Describe:

   b.

 How many of the neighboring properties are you aware have the same problem?    

10.

When was the worst flooding or wet basement event in the last 10 years that you remember? Please describe and give date of occurrence, if known.
 
11.   Have you called the city's Sewer Maintenance Operations Center (645-7102) to check the area storm or sanitary sewer lines for blockages during these occurrences:
 How often would you say you have had to call them over the past five years?  

12. Have you needed to hire a private plumbing company to service your private property lines or your lateral (connection to city line) in the last five years?
Result: Line or lateral replaced  Line or lateral repaired or cleaned
Other:

13. Property characteristics (please check all that apply):
Property has a basement   No basement, sits on concrete slab
No basement, sits above a crawl space     Drainage ditch or swale
Buried storm sewer pipe Sump pump
A "depressed driveway" (driveway sloping down to a garage on the lower level)
Foundation perimeter drains connected to the sanitary sewer (drains through basement drains)
Foundation perimeter drains connected to the storm sewer (Usually drains to the curb)
Roof and gutter drains connected to the sanitary sewer
Roof and gutter drains connected to the storm sewer
Yard grading that slopes toward the house
Yard grading in your area that is very flat, creating ponds of water in some areas after a rain
Curb and gutter at the street
No curb/gutter but grate top catch basin near the street
Roadside ditch at the street with culvert under the driveway
Single family home
Multi-family home
Commercial property

Thank you for your input.  Public input is used to help identify infrastructure and rehabilitation needs and to help prioritize capital improvement projects in the City of Columbus.  Our physical address is as follows:

City of Columbus Public Utilities Department
Division of Sewerage and Drainage
1250 Fairwood Avenue
Columbus, Ohio 43206

For questions, call:

311 Call Center 645-3111
Stormwater Management Section 645-6311
Sewer System Engineering Section (sanitary) 645-8156
Sewer Maintenance Operations Center 645-7102

For Staff Use:

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